Ajinomoto Foods North America

  • Systems Analyst

    Job Locations US-CA-Ontario
    Posted Date 2 weeks ago(1/8/2019 8:11 PM)
    Job ID
    2019-1898
    # of Openings
    1
    Job Field
    Information Technology
    Targeted Job Start Date
    1/16/2019
    Job Type
    Regular Full-Time
    Shift
    First Shift
  • Overview

    System Analyst is responsible for supporting end user systems and processes across all divisions in Ajinomoto Foods North America, Inc. The Systems Analyst will work closely with the Enterprise Application Administrator, and other IT teams such as Development, E-Commerce (EDI) and Infrastructure to assure efficient, reliable system and related process.

    Responsibilities

    • Primary responsibilities include day-to-day end user problem resolution after systems and processes are implemented, meeting with end-users to understand and document requirements to be used by development personnel, testing and implementation system functionality and some training.
    • The primary focus of the position is supporting our JD Edwards ERP system and various other business systems related to JDE.
    • Support end user problem resolution after software and new business processes are implemented.
    • Perform research on any reported problem
    • Communicate with programmers and system to explain software enhancement needs and issues and recommend changes to programs and software functionality
    • Analyze issue trends and make recommendations to management and development about system enhancements.
    • Perform one-one and small group training.
    • Assist Implementation Managers/Directors with implementation duties.
    • Learn and Assist in SharePoint development and admin task.
    • Support System admin during project work. Document all project work for end users.
    • Actively participate in future system roll outs at AFNA plants.

    Qualifications

    • Bachelor’s degree in the field of computer science or information systems degree
    • Minimum 1-3 years software support experience – JD Edwards preferred
    • Strong oral, written communication and organizational skills
    • Highly motivated individual with the ability to handle many tasks while maintaining a high level of confidence
    • Ability to maintain professional courtesy when communicating with Ajinomoto Foods, North America internal or external customers and suppliers
    • Data analysis experience and proficiency
    • The candidate must have good interpersonal skills, strong analytical and problem-solving skills and be technically adept.
    • Medium to Moderate travel, depending on project.

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